Our team takes great care in packing your wine, so it is protected on its journey to you. Our Henschke packaging and gift boxes for current release wines are all recyclable to help reduce waste to landfill and our carbon footprint.

Domestic Shipping


We offer standard shipping across Australia on all purchases made at our Cellar Door, on our website, over the phone and email. Shipments are sent via Australia Post Wine & Alcohol Delivery Service and tracking notifications are provided once orders have
been dispatched from our winery.


Due to our winery’s regional location, please allow up to two weeks for delivery, or longer if extreme hot weather is anticipated. If you require your wines to be delivered urgently, please contact our customer service team.

International Shipping

We ship Henschke wines to a number of countries via Get Freighted. For international shipping enquiries, please contact our customer service team.

Frequently Asked Questions

WHAT IS THE COST FOR SHIPPING?

We charge a flat shipping rate of $20 within Australia. For domestic orders of $250 or more, shipping is complimentary. For international shipping rates, please contact our customer service team.

WHICH COUNTRIES DO YOU SHIP TO?

We ship Australia wide, as well as overseas. For international shipping rates, please contact our customer service team.

WHEN WILL MY ORDER ARRIVE?

We ship orders twice weekly with Australia Post. Due to our winery’s regional location, please allow up to two weeks for delivery. For additional support with your order, contact our customer service team.

WHAT IS YOUR HEAT DELIVERY POLICY?

We do not ship orders when the weather forecast is over 31°C in South Australia or the shipping
destination. You will be notified if your order is impacted. 

CAN I CHANGE MY ADDRESS AFTER I’VE PLACED AN ONLINE ORDER?

Please contact our customer service team as soon as possible after placing your order. 

DAMAGED OR FAULTY ORDER

If your order is faulty, damaged or not what you purchased, please contact our customer service team. Please keep any contents and packaging for quality assurance and insurance purposes.  

TERMS AND CONDITIONS

Read our standard terms and conditions of sale.

If you cannot find the answer to your question, please feel free to reach out to our customer service team